Due to recent Covid-19 regulations make up, kitchen accessories, skin care products are NON refundable all sales are final. This is also for the safety of our staff members.
Thank you for understanding.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, The customer will be responsible for all cost for the returns. Items sent back to us without first requesting a return will not be accepted. Refund will be issued once the items have been received and inspected by our team and will get back to you via email.
Any order placed not through our site unfortunately we cannot refund your order.
You can always contact us for any return question at email@example.com Unfortunately at the moment we do not accept returns from international orders
You have 3 days to cancel your order after it has been paced.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.